AML ও KYC নীতি
সর্বশেষ আপডেট: ৪ নভেম্বর, ২০২৬
We are committed to preventing money laundering, terrorist financing and fraud. This policy explains the checks we perform and why.
এই নথি ইংরেজিতে দেখানো হয়েছে। অনুবাদে পার্থক্য থাকলে ইংরেজি সংস্করণই প্রযোজ্য।
1Our policy
We follow the rules designed to stop the use of our service for money laundering or terrorist financing, and we cooperate with competent authorities where the law requires it.
2Customer identification (KYC)
We may ask you to prove your identity, age and address, in particular before a withdrawal or when activity looks unusual. Verification is a legal and security requirement.
3Documents we may request
A valid government ID, proof of address, a selfie or video check, and proof that a payment method belongs to you. Documents must be clear, complete and unedited.
4Source of funds
For larger or unusual amounts we may ask where the money comes from, for example bank statements, pay slips or proof of crypto wallet ownership.
5Own accounts only
Deposit from and withdraw to payment methods and wallets in your own name. Third-party payments are not accepted. Using the service to move money without real play is prohibited.
6Monitoring
We monitor transactions and play for suspicious patterns. If something looks suspicious we may delay or refuse a transaction and ask for explanations.
7Reporting
Where required by law we report suspicious activity to the authorities and are not allowed to inform the customer concerned.
8Sanctions and restricted countries
We do not provide the service to persons or in jurisdictions where this is prohibited or sanctioned, and we may close accounts that breach this rule.
9Record keeping
We keep identification and transaction records for the period required by law.
10Consequences
If you refuse verification, provide false documents or break this policy, we may freeze or close the account and, where permitted by law, hold funds and report the case.