গোপনীয়তা নীতি
সর্বশেষ আপডেট: ৪ নভেম্বর, ২০২৬
This policy explains what personal data 1xWIN collects, why we collect it, how we protect it and what rights you have. We process your data only as described here.
এই নথি ইংরেজিতে দেখানো হয়েছে। অনুবাদে পার্থক্য থাকলে ইংরেজি সংস্করণই প্রযোজ্য।
1Who we are
The operator of 1xWIN is the controller of your personal data. You can contact us about your data at support@1xwincasino.com or through the support chat.
2Data we collect
Account data (phone or email, password in hashed form, date of birth, nickname); verification data (identity documents, address proof, selfie) when we ask for them; transaction data (deposits, withdrawals, bets, bonuses, balances); technical data (IP address, device, browser, language, time zone); and your messages to support.
3How we use it
To create and run your account, process payments, settle bets, prevent fraud and abuse, meet legal obligations (including anti-money-laundering checks), provide support, protect players with responsible gaming tools and improve the service.
4Legal basis
We process data to perform our contract with you, to comply with the law, for our legitimate interests (security, fraud prevention, service improvement) and, where required, with your consent, which you can withdraw at any time.
5Approximate location
We use your IP address and time zone to estimate your country and suggest a currency and payment methods, to apply legal restrictions and to detect suspicious access. This is not precise tracking.
6Who receives your data
Payment and crypto providers, identity-verification providers, hosting and infrastructure providers, and public authorities when the law requires it. They receive only what they need. We do not sell your personal data.
7International transfers
Our providers may be located outside your country. Where this happens we rely on appropriate safeguards so that your data stays protected.
8How long we keep it
We keep data while your account is active and afterwards for as long as the law requires (for example for accounting and anti-money-laundering records) or to handle claims. Then we delete or anonymise it.
9Security
We use encrypted connections, access controls and monitoring to protect data. No system is perfectly secure; keep your password secret and report any suspicious activity immediately.
10Your rights
Depending on your country you can ask to access, correct, delete, restrict or export your data, object to some processing and withdraw consent. Write to support; we may need to verify your identity first. You may also complain to your data-protection authority.
11Children
The service is for adults only. We do not knowingly collect data of persons under 18; if we find such an account we close it and delete the data.
12Cookies
How we use cookies and similar technologies is described in the Cookie policy.
13Changes
We may update this policy. The current version and its date are always on this page.